Decagon AI
Customer support AI agents
Customer support
Agent assistance
what is Decagon AI
Decagon is an enterprise-grade generative AI tool designed for customer support. It uses true generative AI to provide 100% AI-generated responses and actions without the need for complex decision trees or canned responses. Decagon integrates seamlessly with existing tools and data sources, allowing businesses to scale revenue without scaling headcount.
Open Source: ❌ Close
👍🏻 Advantages
- Generative responses and actions
- Seamless integrations with tools
- AI insights for identifying themes and anomalies
😁 Disadvantages
- Highly specialized for customer support
- Limited information on customization options
💰 Plans and pricing
- Ask for pricing
📺 Use cases
- Automate customer support
- Resolve tickets faster
- Enhance customer support experience
👥 Target audience
- Enterprises
- Startups
