Fyle Launches Conversational AI Platform to Streamline Expense Management and Enhance Employee Experience
Fyle has launched a conversational artificial intelligence platform that allows employees to submit expense receipts and related information through simple text messages. The platform aims to eliminate the reliance on traditional applications and reduce the learning curve for employees.
Fyle co-founder and CEO Yashwanth Madhusudan stated in a press release, "Our users love this new experience because they no longer need to open an application to submit receipts."
With Fyle's conversational AI expense management feature, employees can send a text message to submit expense information, and the AI automatically creates and matches the corresponding transaction. The AI also prompts users via text message to provide necessary information such as project, cost center, and category to ensure accurate coding.
This solution allows employees to adopt the platform quickly without the need to learn any new skills, thereby speeding up the adoption process and improving usability. It also eliminates the hassle of storing paper receipts and delays in expense processing.
For accountants, this AI and text-based approach saves time that would otherwise be spent on chasing employee receipts and details.
Michael Massaro, CEO of East Coast Institute for Research, is one of the early adopters of this solution. He said, "The convenience and feedback from the confirmation text input are very helpful, eliminating the need for me to carry paper receipts with me."
In November 2023, Fyle partnered with Sensiba, a company specializing in tax, audit, and consulting services, to launch expense reporting and credit card reconciliation solutions. This collaboration enables AI expense management to provide expenditure analysis and more control for financial leaders.
Kevin Shives, a partner at Sensiba, stated at the time, "Fyle's AI-driven expense management eliminates time-consuming and delayed expense reporting while providing expenditure analysis for finance. By partnering with Fyle, we can help more businesses effectively manage expenses, achieve financial categorization, and establish scalable processes to control company spending."