Cardina
Take control of customers computer to provide support
Customer support
Screen sharing
what is Cardina
Cardina is an AI tool that helps businesses provide efficient customer service by offering features like guiding users, screen sharing, automated responses, and tracking customer inquiries, while also allowing for text summarization and text classification.
Open Source: ❌ Close
👍🏻 Advantages
- Calling feature for contacting visitors
- Smart and secure screen sharing
- Automation for tickets and customer inquiries
😁 Disadvantages
- Doesn’t allow giving heads-up
- Expensive compared to others
- Text classification not always accurate
💰 Plans and pricing
- Free 14-day trial
- $69 per user per month
- Add-on: 10,000 sessions for $89
📺 Use cases
- Customer support with screen sharing
- Take control of the customer screen
- Draw to the customer screen
- Record sessions
👥 Target audience
- Customer service representatives
- Support teams
- Offshore teams
