RealFeedback's Overview

RealFeedback is an AI-powered chatbot that captures user insights to easily improve your website. It allows you to gather feedback instantly and gain actionable insights to create better user experiences, ultimately boosting satisfaction and fueling business growth.

How to use RealFeedback?

To use RealFeedback, simply add their chatbot to your website with one script tag. This can be done without any coding required. The chatbot will then spark meaningful conversations with your customers, allowing them to provide candid feedback. RealFeedback's advanced AI analyzes these conversations to extract key points and patterns, providing clear, data-driven insights. These insights can be used to make smarter decisions and improve user experiences.

RealFeedback's Core Features

AI-powered chatbot for capturing user insights Instant feedback collection Conversation analysis to extract key points and patterns Data-driven insights for improving user experiences Easy integration with any website Different pricing plans to suit various business needs

RealFeedback's Use Cases

1 Enhancing customer interactions for individuals and small businesses#2 Elevating customer experience for fast-growing start-ups#3 Delivering exceptional, personalized experiences at scale for established organizations

FAQ from RealFeedback

How does RealFeedback's AI work for conversations?

RealFeedback uses the product description and optional questions provided by the site owner to ask relevant questions to the user. It automatically asks follow-up questions to gather more information and uses AI to moderate the conversation and prevent misuse.

How does RealFeedback's AI work for message processing?

After an end-user conversation is finished, RealFeedback's AI model summarizes the conversation into a short, digestible summary. It extracts the top key points and provides an estimation score for the end user's general satisfaction with the product.

What technologies does RealFeedback support?

RealFeedback is technology-independent and can be integrated into any website.

What integrations are available with RealFeedback?

RealFeedback can be easily added to a website with one script tag. Detailed integration steps are available in their Step-by-Step Guide. In case of any integration issues, they can be contacted for assistance.

How many conversations does each plan cover?

The Free Plan covers 100 monthly conversations, the Start-up Plan covers 1,000 monthly conversations, and the Professional Plan offers unlimited monthly conversations.

What happens if I exceed the number of conversations in a month on my plan?

If you exceed the monthly conversation limit on your plan, RealFeedback will notify you and stop collecting feedback for your website for that month. There won't be any outage for your dashboard, and feedback collection will resume automatically from the start of the next month.